Not properly transcoding

[KKev1701]

I am looking for a little help. I have a new LG 60LN5600 and am using Mezzmo 3.4.3 When I attempt to play a file I get the error "This file type is not supported. Do you want to play the next file?" The profile being used for the TV is LG TV (2013 Models).

If I pre-transcode the file or files using File Format: mpegts Video Channel: H264 Audio Channel: AC3 the file or files play absolutely fine. The problem becomes that I do not want to pre transcode my entire library or have to remember to pre transcode new additions to my library whenever that happens. How can I tell Mezzmo to transcode correctly "on the fly" for this device?

My apologies if I left out any obvious information that is needed.

Thanks!

[Paul]

Thanks for the information. Please post the FFmpeg information for the video file. Right-click on the video and click 'Get FFmpeg Information'.

[KKev1701]

Here ya go


ffmpeg version N-50460-g393dcbf Copyright (c) 2000-2013 the FFmpeg developers
built on Jun 27 2013 17:20:20 with gcc 4.6.2 (GCC)
configuration: --enable-memalign-hack --arch=x86_64 --target-os=mingw32 --cross-prefix=x86_64-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl64 --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc64/include --extra-ldflags=-L/home/peter/cc64/lib --pkg-config=pkg-config --disable-w32threads --enable-zlib
libavutil 52. 17.103 / 52. 17.103
libavcodec 54. 92.100 / 54. 92.100
libavformat 54. 63.102 / 54. 63.102
libavdevice 54. 3.103 / 54. 3.103
libavfilter 3. 41.100 / 3. 41.100
libswscale 2. 2.100 / 2. 2.100
libswresample 0. 17.102 / 0. 17.102
Input #0, matroska,webm, from 'F:\Season 3\04 Who Watches the Watchers.mkv':
Metadata:
title : STNG
creation_time : 2013-06-10 17:50:10
Duration: 00:46:04.77, start: 0.000000, bitrate: 19581 kb/s
Chapter #0.0: start 0.000000, end 229.562667
Metadata:
title : Chapter 01
Chapter #0.1: start 229.562667, end 777.943833
Metadata:
title : Chapter 02
Chapter #0.2: start 777.943833, end 1052.051000
Metadata:
title : Chapter 03
Chapter #0.3: start 1052.051000, end 1721.553167
Metadata:
title : Chapter 04
Chapter #0.4: start 1721.553167, end 2205.912042
Metadata:
title : Chapter 05
Chapter #0.5: start 2205.912042, end 2665.704708
Metadata:
title : Chapter 06
Chapter #0.6: start 2665.704708, end 2764.768000
Metadata:
title : Chapter 07
Stream #0:0(eng): Video: h264 (High), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc
Stream #0:1(eng): Audio: dts (DTS), 48000 Hz, 5.1(side), fltp, 1536 kb/s (default)
Metadata:
title : 3/2+1
Stream #0:2(ger): Audio: ac3, 48000 Hz, stereo, fltp, 192 kb/s
Metadata:
title : 2/0
Stream #0:3(spa): Audio: ac3, 48000 Hz, stereo, fltp, 192 kb/s
Metadata:
title : 2/0
Stream #0:4(fre): Audio: ac3, 48000 Hz, stereo, fltp, 192 kb/s
Metadata:
title : 2/0
Stream #0:5(ita): Audio: ac3, 48000 Hz, stereo, fltp, 192 kb/s
Metadata:
title : 2/0
Stream #0:6(jpn): Audio: ac3, 48000 Hz, stereo, fltp, 192 kb/s
Metadata:
title : 2/0
Stream #0:7(eng): Subtitle: hdmv_pgs_subtitle
Stream #0:8(dan): Subtitle: hdmv_pgs_subtitle
Stream #0:9(ger): Subtitle: hdmv_pgs_subtitle
Stream #0:10(spa): Subtitle: hdmv_pgs_subtitle
Stream #0:11(fre): Subtitle: hdmv_pgs_subtitle
Stream #0:12(ita): Subtitle: hdmv_pgs_subtitle
Stream #0:13(jpn): Subtitle: hdmv_pgs_subtitle
Stream #0:14(dut): Subtitle: hdmv_pgs_subtitle
Stream #0:15(nor): Subtitle: hdmv_pgs_subtitle
Stream #0:16(fin): Subtitle: hdmv_pgs_subtitle
Stream #0:17(swe): Subtitle: hdmv_pgs_subtitle
At least one output file must be specified

<MEZZMO>: Child process ended with code: 109, ExitCode=1


---> DB Level Info: 41, 100
---> Frame rate: 23.98
---> Aspect ratio: 16:9

[Paul]

Thanks for the information. Please email us at support [at] conceiva [dot] com and we'll provide an updated device profile to try.