PDA

View Full Version : Mezzmo Hangs When Trying to Rip CDs



wrnoof
01-25-2014, 01:20 AM
I cannot get Mezzmo to rip CDs. It hangs every time. I turned on logging and was told to stop and restart the media server to enable the logging. The program hung when I clicked "Stop Media Server" and Windows 7 Pro gave me this message:

642

I forced Mezzmo to close. Reopened it, restarted the media server and tried again to rip a CD. The program hung again. The log files are attached. Can you help with this?

Bob

643

wrnoof
01-26-2014, 02:22 AM
I attempted to rip a CD again and, after Mezzmo was hung up for about 30 mins, Windows 7 Pro gave me the "Mezzmo is not responding" information below. I was able to rip one or two CD's before this latest message appeared, but Mezzmo was very slow. The information below says I have Mezzmo 3.4.3.0, but I really am running 3.4.4.0. Unfortunately, I had Mezzmo logging turned off when this happened.
Bob

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: Mezzmo.exe
Application Version: 3.4.3.0
Application Timestamp: 529fca28
Hang Signature: d0da
Hang Type: 0
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Hang Signature 1: d0da8b65ef9dd700588c63083e4795d3
Additional Hang Signature 2: 610f
Additional Hang Signature 3: 610fde1eccea4a7bd693b696376e1715
Additional Hang Signature 4: d0da
Additional Hang Signature 5: d0da8b65ef9dd700588c63083e4795d3
Additional Hang Signature 6: 610f
Additional Hang Signature 7: 610fde1eccea4a7bd693b696376e1715

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

wrnoof
01-26-2014, 04:06 AM
I tried one more time with logging turned on. It did hang again. Logs are attached.

645

Paul
01-28-2014, 12:26 PM
Thanks for the logs. I think the problem is that Mezzmo is trying to download the artwork for the album from the internet but the web site is not responding or is timing out. Mezzmo should try to download the artwork but after 3 minutes of waiting, it will give up and then continue processing the CD rip without any artwork.