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View Full Version : Movies in Smart Playlists all Give "unsupported Codec" Error on DLNA



john.r.fuller
02-08-2014, 01:04 AM
I created smart playlists each with a folder path and a genre based filter with the video files only restriction under the main Mezzmo "Video" playlist. Everything works until I go to play these files I get "unsupported file format"error on the TV. The files are all already in folder playlists and play fine on the TV from those.

Paul
02-08-2014, 07:48 AM
Hi John,

It's best we see a set of logs. Turn on logging (see http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging) and restart your Mezzmo server. Browse to the smart playlist on your TV and try to play a few. When they fail, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.