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Blackbelt12
06-01-2008, 03:45 AM
I downloaded the Download Studio and when I try to install I get this error: "Catastrophic Failure" and the installation ends.

Picture:

http://img61.imageshack.us/img61/3126/cflp6.png

Brent
06-02-2008, 09:17 AM
The catastrophic failure message is an unrecoverable error from our installation engine, installshield. I have checked their forums and documentation and don't have a clear solution for your problem. We have not had any other reports of the error from our users.

I would recommend trying the following
* Make sure you are running the setup from a local computer, not a network drive
* Reboot you machine and close down all running applications, including windows explorer, internet explorer and anything running in your system tray.
* Disable or close your virus checking software

Then try installing DownloadStudio.