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x-bit
05-04-2014, 01:32 PM
Hello all!

I am new to all this "smart TV" stuff and struggling heavily with it.

I am trying to find the right profile for the mentioned TV where I may use .srt subtitles AND where I may use the fast forward / backward function on the remote control of my TV.

I tried about every configuration and ended up with the Philips TV 8000 (2011 models) which shows the subs, but cant fast forward / backward. The 2009 model may fast forward/backward but does not show subs. :(

Please help me out with... if it works I am a new customer of Mezzmo
Thanks for effort!

Edit:
I found out, that with the 2012 models profile the subs and fast forward is working IF the file is .avi. It does not seem to work, if the file is .mkv, although the subs are working directly on the computer.

Paul
05-05-2014, 08:21 AM
Please email us at support [at] conceiva [dot] com and we'll provide au updated Philips device profile. In your email, please include the FFmpeg information for files that do play with subtitles and those that do not. To do this, right-click on the file in Mezzmo and click 'Get FFmpeg Information'.