Mezzmo and Samsung TV with Softcoded Subtitles

[branyik]

Hi there,

Firstly great product here and I use this daily. However my only problem is that when I acquire a Film or a TV Show and this said video has [Softcoded] - muxed Subtitles they do not appear on my TV when I stream the file. I cant even have the option to turn them on or off. Does this product not support this or is it my tvs? Samsung C5800 and Samsung D5500.

Thanks

Joe

[Paul]

Hi Joe,

Mezzmo does stream external, embedded and burnt subtitles to your devices. Please right-click on the video in Mezzmo and click 'Get FFmpeg Information'. Post that information here and we'll know more about what's happening.

[branyik]

ffmpeg version N-50460-g393dcbf Copyright (c) 2000-2013 the FFmpeg developers
built on Jun 27 2013 17:34:56 with gcc 4.6.2 (GCC)
configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl32 --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc32/include --extra-ldflags=-L/home/peter/cc32/lib --pkg-config=pkg-config --disable-w32threads --enable-zlib
libavutil 52. 17.103 / 52. 17.103
libavcodec 54. 92.100 / 54. 92.100
libavformat 54. 63.102 / 54. 63.102
libavdevice 54. 3.103 / 54. 3.103
libavfilter 3. 41.100 / 3. 41.100
libswscale 2. 2.100 / 2. 2.100
libswresample 0. 17.102 / 0. 17.102
Input #0, matroska,webm, from 'J:\Films\Robocop\Robocop.2014.mkv':
Metadata:
title : Robocop.2014.720p.BluRay.
creation_time : 2014-05-08 19:25:17
Duration: 01:57:29.25, start: 0.000000, bitrate: 1070 kb/s
Stream #0:0: Video: h264 (High), yuv420p, 1280x536 [SAR 1:1 DAR 160:67], 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc
Stream #0:1(eng): Audio: aac, 48000 Hz, stereo, fltp
Stream #0:2: Subtitle: subrip (default)
At least one output file must be specified

<MEZZMO>: Child process ended with code: 109, ExitCode=1


---> DB Level Info: 40, 100
---> Frame rate: 23.98
---> Aspect ratio: 160:67 PAR=1:1

[Paul]

Hi Joe,

Mezzmo is streaming this MKV file directly to both your Samsung TVs (assuming you are using the Samsung C and Samsung D device profiles). The MKV has embedded subrip subtitles. Your TV models don't support displaying subrip embedded subtitles, so that's why you are not seeing any subtitles. If you want to see subtitles, then you should either burn them into the video by pre-transcoding the video (see http://forum.conceiva.com/showthread.php/6025-Tutorial-Pre-transcoding-Files) or download an external subtitle file (e.g. SRT) and placing it into the same folder as your MKV file. See this FAQ for information about subtitles - http://forum.conceiva.com/showthread.php/5977-Tutorial-Subtitling-Basics).