Mezzmo + Net Framework

[Concepta]

I've recently had a lot of trouble with my installations of Net Framework and now find that Mezzmo will not run. Does Mezzmo require a particular version of Net Framework?

[Paul]

Mezzmo does not use .NET framework. If you having problems, then run the (latest) Mezzmo installer again and it will prompt you to repair your Mezzmo program files. Click YES and you should be OK. If not OK, then describe the problem you are having in more detail.

[Concepta]

run the (latest) Mezzmo installer again and it will prompt you to repair your Mezzmo program files. Click YES and you should be OK. If not OK, then describe the problem you are having in more detail.

Couldn't use the original installer, so downloaded a new one. Installation went OK but Mezzmo won't run, raising an error box "The app. failed to initialize properly (0xc0150002). Click OK to terminate..."

[Paul]

It sounds like your Mezzmo program file set is corrupted. I suggest you uninstall completely and re-install the latest version. If you get an error or crash after doing that, then please email us support [at] conceiva [dot] com with a screenshot of the error message and/or send us the crash dump ZIP file.

I also recommend scan your computer for viruses & malware with an up-to-date virus checker like AVG or Avast.

[Concepta]

It sounds like your Mezzmo program file set is corrupted. I suggest you uninstall completely and re-install the latest version.

Did that but get the same error message as above.

[Paul]

Take a screenshot of your desktop when you get the error message and post it here or email it to us at support [at] conceiva [dot] com.

[Concepta]

Take a screenshot of your desktop when you get the error message and post it here or email it to us at support [at] conceiva [dot] com.

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Did you not believe me?

[Coises]

Could it be this problem:

http://forum.conceiva.com/showthread.php/5897-Solved-The-application-failed-to-initialize-properly-(0xc0150002)

[Concepta]

Could it be this problem:

http://forum.conceiva.com/showthread.php/5897-Solved-The-application-failed-to-initialize-properly-(0xc0150002)

Do the following logs confirm this?
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[Coises]

Do the following logs confirm this?

They sure look like the same problem I had. What would confirm it is if you uninstall Mezzmo, install the file from http://www.microsoft.com/en-us/download/details.aspx?id=3387 and then install Mezzmo again, and after that it works.

Perhaps someone from Conceiva can check to see if that installer omission ever got fixed; and, if so, if it might have regressed in Mezzmo 4.

[Paul]

Did you not believe me?

Yes, we believe you. I just want to see where the error message appears and a screenshot may give us some clues.

Please try Coises suggestion and let us know how you go.

[Paul]

Perhaps someone from Conceiva can check to see if that installer omission ever got fixed; and, if so, if it might have regressed in Mezzmo 4.

Thanks for helping out, Coises. We do include the Microsoft Visual C++ 2005 Redistributable Package in the Mezzmo installer. However, we'll double-check the version of it.

[Concepta]

Please try Coises suggestion and let us know how you go.

According to Add n Remove progs., the following are installed:
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Do you still want me to try?

[Paul]

Do you still want me to try?

Yes - uninstall the 2005 redistributable first, and then download and install the 2005 redistributable that worked for Coises.