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View Full Version : Version 4.0 And Later Pauses During Fast FWD And Rewind



AJ777
06-29-2014, 02:23 AM
Version 4.0 and later causes a frequent 20 second pause when I fast forward or rewind my .mpg videos. Previous versions never did this during the viewing of 100+ hours of videos. Will you please undo whatever it is you have done in version 4.0 to cause this problem? Do you have any idea what has caused it? Thank you.

Paul
06-30-2014, 09:32 AM
It's best we see a set of logs when this occurs. Turn on logging in Mezzmo (see http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging) and restart your Mezzmo server. Reproduce the 20 sec pause when using FF/REW and then stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

AJ777
06-30-2014, 10:21 AM
It's best we see a set of logs when this occurs. Turn on logging in Mezzmo (see http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging) and restart your Mezzmo server. Reproduce the 20 sec pause when using FF/REW and then stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

Ok, will do. Thanks!