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View Full Version : Some advice please re Auto Update warning.



Colin
07-12-2014, 11:13 PM
Hi. During my update to V4.0.6.0 my PC stalled. Restarted install again and new version is now installed and working fine. However if I close Mezzmo on reopening I get an AutoUpdate warning window with the following

X A previous package has not been completed.
Please restart Windows to complete the package installation before running Autoupdate again.

If I close it down the message closes and Mezzmo works fine. If I click on Check for updates it appears again so I assume that unless I get rid of it I will not be able to update Mezzmo any more.

This message continues to appear even after restarting the PC. Is there some executable file that I need to manually delete. Cheers.

Paul
07-13-2014, 12:34 PM
Hi Colin,

Try following these steps: http://forum.conceiva.com/showthread.php/5980-A-Previous-package-installation-has-not-been-completed?p=23175#post23175

If still a problem, let us know and we'll help out.

Colin
07-13-2014, 11:32 PM
Thanks Paul. That's worked. As always a swift and helpful response. Cheers.