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View Full Version : Connection lost after 1 minute of playtime



wolter72
08-04-2014, 06:18 AM
Hello,

I'm using Mezzmo 4.0.6.0 and I have a problem, when I browse my (video)files everything goes great but when I start to stream a videofile to my Humax PVR the connection gets lost after about a minute and then my Humax can not find the Mezzmo server for 30 minutes.
The computer with Mezzmo is connected with thru a cable (network) and the Humax PVR is connected thru WiFi this is also what a put in the settings on Mezzmo.

Before I bought Mezzmo I tried version 3.4.4.0 and there it did work fine so what could be the problem?

Paul
08-04-2014, 07:54 AM
It could be your router. Try switching it off for a few minutes and then switching it back on. If no success, then it's best we see a set of logs. Turn on logging in Mezzmo (see http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging) and restart your Mezzmo server. Now reproduce the connection problem you mention. Once reproduced, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com for analysis.

wolter72
09-05-2014, 06:02 AM
I have the same problem and allready did a router reset, after that still the same problem. I used to use Mezzmo v3 and with that version everything went well but with v4 this problem started

Paul
09-05-2014, 09:39 AM
OK - it's best we see a set of logs. Turn on logging in Mezzmo (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Now reproduce the connection problem you mention. Once reproduced, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com for analysis.