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View Full Version : DTS Audio on not playing 2013 Viera VT60



mjb_i
10-10-2014, 10:51 PM
I previously posted regarding this issue, and have further isolated it. There appears to be a problem transcoding DTS files with a variable bit rate as opposed to a constant bit rate. The variable bit rate files will not play audio. The audio bit rate always presents as "unknown /" before the rate where the constant rate files present just the rate. The media info for the variable bit rate is:

Bit rate mode : Variable
Bit rate : Unknown / 1 509 Kbps

Can you update the VT60 profile to address this, or provide me with a solution.

Paul
10-13-2014, 09:06 AM
Please email us at support [at] conceiva [dot] com. In your email, please include the FFmpeg information for the original video file and the transcoded video file. For the original file, right-click on the video in Mezzmo and click 'Get FFmpeg information'. For the transcoded video, right-click on the video and click 'Properties'. On the Properties dialog, go to the Transcoding tab and select the transcoded file form the list and click 'Get FFmpeg Information'. Also, in your email, let us know the device profile being used for your TV. Go to the Media Devices dialog to see this.