disconnect device

[stewart]

hi all is there a way to disconnect a device without restarting server eg kids gone to bed and still watching programs on server so i want to disconnect there media player this stopping the viewing of the program. then if they continue ban the media player some how with out a restart so they cant get back on intill parent activates the player again. i want to be able to do all this without stopping or restarting the server so that the older kids can continue watching without problems. May be a better way would be to have a option like the restrict streaming during this period but when it hits the limit time it cuts the device and wont start intill the start time. that would be best :)

[Paul]

Perhaps parental control & content rating settings are useful for your situation. If you set the content ratings for your files in Mezzmo, then you can restrict streaming of certain files being streamed to certain devices in your home during a certain times of day. For example, you may want to restrict your R-rated videos or music from being listed or streamed to your devices between 6AM and 9PM. Before or after this time period, all files will be listed and streamed. This is all possible with Mezzmo's parental control and content rating features. See this FAQ - http://forum.conceiva.com/showthread.php/7272-Tutorial-Parental-Control. If you need help setting it up, just ask :).

[stewart]

Perhaps parental control & content rating settings are useful for your situation. If you set the content ratings for your files in Mezzmo, then you can restrict streaming of certain files being streamed to certain devices in your home during a certain times of day. For example, you may want to restrict your R-rated videos or music from being listed or streamed to your devices between 6AM and 9PM. Before or after this time period, all files will be listed and streamed. This is all possible with Mezzmo's parental control and content rating features. See this FAQ - http://forum.conceiva.com/showthread.php/7272-Tutorial-Parental-Control. If you need help setting it up, just ask :).

This way will work for younger kids but not older kids eg 15, 16 they will just wait intill the files they are not ment to view are active and then watch it. best way is to stop it all together then there is no way to view them. also this still dose not stop the viewing on different players at different times i need to find a way to stop the viewing of everything at different bed times eg younger kids and older kids. so the younger kids can not view programs after eg 8:00pm, but older kids can eg eg i have older kids that will just go to bed and still watch programs when they are ment to be sleeping:) and then there is the parents well id like to keep evey thing live for us all the time:)

[Paul]

Understand. To stop a device from connecting to your Mezzmo server, go into the Media Devices dialog in Mezzmo and select the device and click the 'Deny' button. This will stop the device from connecting, listing files and streaming files from your Mezzmo server. To allow the device to start listing & streaming files again, select the device again and click the 'Allow' button.

[stewart]

yea that will work BUT it needs a server restart as it says it will not take effect intill next restart but doing this will disconnect all devices and if that happens i know there is going to be angry teenagers if they are watching a program needs to be a way to do it with out upsetting other users :)

[Paul]

Understand now. We'll fix that up for the upcoming Mezzmo v4.1.3.0 so that you don't have to restart your Mezzmo server when changing the Allow/Deny state for your devices. The new version should be released in the coming days. It is a free upgrade for all registered users.

[stewart]

Understand now. We'll fix that up for the upcoming Mezzmo v4.1.3.0 so that you don't have to restart your Mezzmo server when changing the Allow/Deny state for your devices. The new version should be released in the coming days. It is a free upgrade for all registered users.

so let me get this straight how it will work (i hope) is that when i deny a device it will disconnect it from the current session and block it from reconnecting intill a parent changes it back to allow and then it will reconnect all with out doing a server restart ?


ps the time thing would be realyl usfull to eg set a time range 8:00am - 800pm then when the server reaches 8:00pm it will automatically disconnect the device and not let it reconnect intill 8:00am i use to use wild media server witch has this and its really good the only problem with the software is its buggy and they dont want to know about it so i came to you guys :) if i could get the time thing added as well id be a very happy man :)


thanks for ya fast replays and help

[Paul]

Your assumption how it will work is correct. Once a device is set to 'Deny', any requests to Mezzmo server from that device will be rejected. You will not have to restart your Mezzmo server.

The device availability time range is a nice idea. We'll add that to our development list for inclusion into a future version of Mezzmo. Thanks for the suggestion - and welcome to Mezzmo :).

[stewart]

Your assumption how it will work is correct. Once a device is set to 'Deny', any requests to Mezzmo server from that device will be rejected. You will not have to restart your Mezzmo server.

The device availability time range is a nice idea. We'll add that to our development list for inclusion into a future version of Mezzmo. Thanks for the suggestion - and welcome to Mezzmo :).


thanks these are all ideas from the old system i used :) Another idea that could be changed that would make life a lot easier is the way you have the rating setup on the folders eg at the moment you can only set the rating on the top folder any folders under this the rating system is grayed out and the only way to change the ratings in the folders under the top folder is to change every single file inside it (THE ONES THAT IT CANNOT GET THE TAGS FOR FROM THE NET
). Now i think a good idea would be to allow you to set ratings on sub folders AND when set at a rating eg r18 whenever you add another file to that folder that it cannot get ratings for from the net it is automatically sets to that rating you set on the sub folder this would save you editing it. thanks again look forward to new updates from last conversation :)

[Paul]

Understand & nice idea. We already do have this in our development plans so I'll update the feature description in our development database with your thoughts.

[stewart]

Understand & nice idea. We already do have this in our development plans so I'll update the feature description in our development database with your thoughts.

hi i have just had a request from our kids not shore if its all ready an option but can not find anything. the request is that is there a way to hide the folders and files that they don,t have access to eg the younger kids can see the older kids folders but they do not play this is all good but frustrating when you do not know if you can or cant not play the files and they are in and out of folders cos they dont know if they have access. best just to show the folders and files that that device has access to and hide the rest. :) would speed up loading the pages to cos its only showing what they can access

thanks again :)

[Paul]

You can hide/show playlists and folders using Mezzmo's parental control & content rating features. See http://forum.conceiva.com/showthread.php/7272-Tutorial-Parental-Control

[stewart]

arr i think what is happening is that the (sub folder) is set to not rated (also server is set to do not play un rated files) but the files in it are set to a rating so the files are hidden but not the folders im i right? or im i doing it wrong? if so id need to set the (sub folder) to the rating to to make it hidden but its grayed out so can't do that

[Paul]

Understand. In the current version of Mezzmo (v4.1.2.0), if you have added a folder, then you can only set the content rating for the top level folder and not the sub-folder(s). We'll look at improving this in a future version so you can set content ratings for sub-folders.

[stewart]

Thanks that will incress loading times on devices and confusion by users by not showing folders with the wrong ratings i look forward to this update :)

[stewart]

Understand now. We'll fix that up for the upcoming Mezzmo v4.1.3.0 so that you don't have to restart your Mezzmo server when changing the Allow/Deny state for your devices. The new version should be released in the coming days. It is a free upgrade for all registered users.

hi just tryed your update with the addon that lets you set device to allow / deny on two different players without a restart but it does not work eg i set the device to deny and press ok it returns to main screen thinking its all good but still loads folders and takes requests. also tryed to play movie and wile its playing movie deny device but the movie keeps playing let it play for like 2-3 mins still playing so i press the back button on the device to return to home but still loads folders and plays only works with a restart like old ver ??

[Paul]

We'd like to see a set of logs when you reproduce this. Turn on logging (see http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging) and restart your Mezzmo server. Exit Mezzmo (Windows) app and start it again. Now reproduce the problem you mention. Once reproduced, stop your Mezzmo server and exit Mezzmo (Windows) app. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

[stewart]

We'd like to see a set of logs when you reproduce this. Turn on logging (see http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging) and restart your Mezzmo server. Exit Mezzmo (Windows) app and start it again. Now reproduce the problem you mention. Once reproduced, stop your Mezzmo server and exit Mezzmo (Windows) app. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

WOPS first email i sent you i forgot to attach logs please see the second email with the logs ziped up

logs have been sent below is what i did

(1) started a movie on device ip 10.1.1.33 then denied device while movie was running the movie keeps playing then I exit the movie and loaded another and it still loaded that movie to so its still taking requests even know it looks like it it denied.



Thanks

[Paul]

Thanks. We'll analyse the logs and get back to you via email. (BTW: If you have attached the logs to an email using your Gmail email address, then the logs may not reach us due to a Gmail issue :(. In this case, please upload the logs to a firesharing site like Google Drive, Dropbox, OneDrive, mega.co.nz, etc. and then email us the download link)

[stewart]

Thanks. We'll analyse the logs and get back to you via email. (BTW: If you have attached the logs to an email using your Gmail email address, then the logs may not reach us due to a Gmail issue :(. In this case, please upload the logs to a firesharing site like Google Drive, Dropbox, OneDrive, mega.co.nz, etc. and then email us the download link)


thanks look forward to a fix

[Paul]

We have not yet received your logs :(. Please upload them to a filesharing site like Google Drive, Dropbox, OneDrive, mega.co.nz, etc. and then email the download link to us at support [at] conceiva [dot] com.

[stewart]

We have not yet received your logs :(. Please upload them to a filesharing site like Google Drive, Dropbox, OneDrive, mega.co.nz, etc. and then email the download link to us at support [at] conceiva [dot] com.

ok try this http://sell4cheap.com/temp_file/logs.rar i put it on my webserver :)

[stewart]

ok try this http://sell4cheap.com/temp_file/logs.rar i put it on my webserver :)


did you get the logs from the link ?

[Paul]

Got them and we're looking into the problem now. We'll respond back here after we're done analysing them.

[stewart]

Got them and we're looking into the problem now. We'll respond back here after we're done analysing them.


ok thanks :)

[stewart]

ok thanks :)

Hi any idea on how long it will be for a fix to the problem ?

thanks

[Paul]

Hi stewart,

Sorry for the delay. We're looking still into the problem. We'll respond back as soon as we have a solution.

[Paul]

Hi stewart,

We have found and fixed the problem. Please email us at support [at] conceiva [dot] com and we'll provide a patch for you to try.

[stewart]

Hi stewart,

We have found and fixed the problem. Please email us at support [at] conceiva [dot] com and we'll provide a patch for you to try.

thanks email has been sent