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View Full Version : Mails to support@conceiva.com bounce ?



Rilian
02-06-2015, 08:13 PM
I've been trying for a while to send in a support request, but mails bounce with an error like this one. Does anyone know an alternative address I could use? (I'm sending from Gmail)

This is an automatically generated Delivery Status Notification

THIS IS A WARNING MESSAGE ONLY.

YOU DO NOT NEED TO RESEND YOUR MESSAGE.

Delivery to the following recipient has been delayed:

support@conceiva.com

Message will be retried for 2 more day(s)

Technical details of temporary failure:
Missed upload deadline (900.00s) (state SENT_RCPT)

1933
02-07-2015, 06:44 AM
Same for me. Sending via gmail and got same request.

Paul
02-09-2015, 08:58 AM
Emails from Gmail that have attachments are sometimes being rejected by Gmail. We're looking into the problem. For the moment, please upload the logs to a filesharing site like Google Drive, Dropbox, OneDrive, mega.co.nz, etc. and email the download link to us at support [at] conceiva [dot] com.