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View Full Version : Avatar MKV subtitles don't work with Mezzmo but they do with SMB



boe
03-16-2015, 04:46 AM
Hello,

I ripped Avatar 3D to an MKV file. I can stream to my Oppo 103 using Mezzmo or windows SMB. If I stream with Mezzmo, I can't turn on the subtitles but I can with SMB. Is there some setting I need to adjust within Mezzmo?

Paul
03-16-2015, 10:50 AM
Hi boe,

Let us know the following:


Go to the Media Devices dialog and let us know the device profile assigned to your Oppo device.
Right-click on the video and click Properties. On the Properties dialog, go to the Subtitles tab and you should see your subtitles listed there. Take a screenshot of this dialog and post it here.
Right-click on the video and click 'Get FFmpeg Information'. Post that information here.

boe
03-16-2015, 01:33 PM
Device Name - Oppo BDP-103 - device Profile - Oppo BDP-103
804
fmpeg version N-66094-gbb8b752 Copyright (c) 2000-2014 the FFmpeg developers
built on Sep 4 2014 16:23:51 with gcc 4.8.2 (GCC)
configuration: --enable-memalign-hack --arch=x86_64 --target-os=mingw32 --cross-prefix=x86_64-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl64 --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc32/include --extra-ldflags=-L/home/peter/cc64/lib --pkg-config=pkg-config --disable-w32threads --enable-libvpx --enable-libvorbis
libavutil 54. 7.100 / 54. 7.100
libavcodec 56. 1.100 / 56. 1.100
libavformat 56. 4.100 / 56. 4.100
libavdevice 56. 0.100 / 56. 0.100
libavfilter 5. 0.103 / 5. 0.103
libswscale 3. 0.100 / 3. 0.100
libswresample 1. 1.100 / 1. 1.100
[h264 @ 00000000034baa20] sps_id 1 out of range
Last message repeated 7 times
[matroska,webm @ 00000000034a7940] Could not find codec parameters for stream 3 (Subtitle: hdmv_pgs_subtitle): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 00000000034a7940] Could not find codec parameters for stream 4 (Subtitle: hdmv_pgs_subtitle): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
Input #0, matroska,webm, from 'G:\movies\Avatar.mkv':
Metadata:
title : Avatar
encoder : libmakemkv v1.9.1 (1.3.0/1.4.1) win(x64-release)
creation_time : 2015-03-15 14:44:22
Duration: 02:41:41.69, start: 0.000000, bitrate: 37456 kb/s
Chapter #0.0: start 0.000000, end 377.960917
Metadata:
title : Chapter 01
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title : Chapter 02
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title : Chapter 03
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title : Chapter 04
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title : Chapter 05
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title : Chapter 06
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title : Chapter 07
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title : Chapter 08
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title : Chapter 09
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title : Chapter 10
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title : Chapter 11
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title : Chapter 12
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title : Chapter 13
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title : Chapter 18
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title : Chapter 19
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title : Chapter 20
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title : Chapter 21
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title : Chapter 23
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title : Chapter 25
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title : Chapter 26
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title : Chapter 27
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title : Chapter 28
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title : Chapter 34
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title : Chapter 35
Chapter #0.35: start 9700.691000, end 9701.692000
Metadata:
title : Chapter 36
Stream #0:0(eng): Video: h264 (High), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc
Stream #0:1(eng): Audio: dts (DTS-HD MA), 48000 Hz, 5.1(side), fltp, 1536 kb/s (default)
Metadata:
title : Surround 5.1
Stream #0:2(eng): Audio: dts (DTS), 48000 Hz, 5.1(side), fltp, 1536 kb/s
Metadata:
title : Surround 5.1
Stream #0:3(eng): Subtitle: hdmv_pgs_subtitle
Stream #0:4(eng): Subtitle: hdmv_pgs_subtitle (default)
At least one output file must be specified

<MEZZMO>: Child process ended with code: 109, ExitCode=1


---> DB Level Info: 41, 100
---> Frame rate: 23.98
---> Aspect ratio: 16:9 PAR=1:1
---> Duration: 02:41:41

Paul
03-16-2015, 01:48 PM
Thanks for the information. Try this: Right-click on the video in Mezzmo and click 'Properties'. On the Properties dialog, go to the Transcoding tab. Click the 'Use Original File' button and select your Oppo device and click OK. Then click OK to close the Properties dialog. Now try streaming your video to your Oppo again. In this case, Mezzmo server will stream the original file without any transcoding/modification. If it plays OK and you can see your subtitles, then we will tweak the Oppo BDP-103 device profile so these files are streamed natively rather than being transcoded. If the subtitles are not displayed, then go back to the Properties dialog and remove the "Use Original File" setting from the Transcoding tab. Let us know the result.

boe
03-16-2015, 03:40 PM
Thanks. I tested unfortunately it didn't resolve the issue. It is no emergency as SMB works without issue.

Paul
03-16-2015, 04:46 PM
The fact that the subtitles don't display when you stream the MKV directly tells us that your Oppo does not display embedded Blu-ray subtitles when streamed via DLNA. This is a limitation of the Oppo's firmware.

We do know that your Oppo does support streaming & displaying external subtitles such as SRT, ASS, SMI, etc. So I suggest you download an Avatar .SRT subtitle file from the web and place it in the same folder as your Avatar video file. Name the .SRT the same name as your video file. Then go to the Subtitles tab on the Properties dialog for the video in Mezzmo and click the 'Update Subtitles' button. This will load the new subtitle file and you should be fine to stream the video and see subtitles.