Folders are empty but all there in one room, other room everything is there.

[Pacoabq]

I use Mezzmo on my TV, DVD player and Direct TV in my living room and everything works great. I am able to see all the folders and all the content in those folders. I can see and play everything on a computer I have in another room and it sees and plays all files and folders. In my bedroom I have a smart TV, LG home audio system and direct TV box. The TV and Lg home audio system can see and go into all the video folders but there is no content, when I search for videos by selecting a genre or type it takes awhile then finally puts me into an empty folder. The direct tv does not even see folders at all. The bedroom is all done by wifi while everything else that works is connected via network cable. I have a feeling there is something wrong with the settings for wifi as Mezzmo rocks every hard connection device it connects to.

Thank you.

[TimC]

I would have thought this was an issue with the profile that Mezzmo is using for Samsung.

[Pacoabq]

I would have thought this was an issue with the profile that Mezzmo is using for Samsung.


The TV is Samsung. Thanks you for giving me another place to look for answers. :o)

[Paul]

It does sound like a poor WiFi signal issue. Check your WiFi signal strength for your devices in your bedroom and try to improve the signal strength if it is low. Also, try rebooting your router to see if that helps. If still no success, then it's best we see a set of logs and that should tell us what's happening. Turn on logging in Mezzmo (see http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging) and restart your Mezzmo server. Reproduce the issue with your devices in your bedroom and then stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com (or upload them to a filesharing site like Google Drive, Dropbox, OneDrive, mega.co.nz, etc.) and email us the download link.