View Full Version : Problems running Disconnect privacy software and DownloadStudio at the same time

06-12-2015, 03:15 AM

I recently installed Disconnect, the privacy and security software that prevents web browser activity from being tracked. The following problem is occurring in IE but not in Chrome. I assume Disconnect arrests tracking cookies on the fly, preventing the site from getting a foothold on your pc and tracking your browser activity. An interesting (and annoying) side effect is that now DownloadStudio is prompting me on every cookie to confirm/cancel to download it!

For example, on any eBay page (not to mention many other pages), these DownloadStudio "Add Job" prompts easily adds up to 4+ prompt-window pop-ups alone on every new page, each needing to be canceled before the page will load!

Please note that as of yet, I do not want to turn off cookies all together, as they are useful on some sites. My I.E. settings are to block third-party cookies and accept first-party cookies, so I am not sure what cookies these are.

The following are a few examples what is popping up in the "Add Job" window of DownloadStudio when trying to load various web pages:

From an eBay page:
http://ad.doubleclick.net/N6245/adi/ebay.ebayus.myebay/myebaysummary;items=;ice=;ccode=;sz=728x90;u=i_678 7307339598181883|m_213163;;tile=2;eb_trk=213163;or d=1434033953209;
http://ad.doubleclick.net/N6245/adi/ebay.ebayus.footer/default;cat=0;items=;ice=;ccode=;seg=y34565;seg=y3 4567;sz=728x90;u=i_6787139585774370028|m_447781;;d copt=ist;tile=1;ot=1;um=9;us=11;eb_trk=447781;pr=2 2;xp=33;np=21;fbi=293;sbi=3286;fbo=11450;sbo=1059; fse=888;sse=;fvi=58058;svi=171485;mdid=03585858411 66316523126AAAAAAAAAA;cg=7d8f84ff14a0a7e44366bef6f d42102d;ord=1434033338341;
http://ad.doubleclick.net/N6245/adi/ebay.ebayus.x.mlr/_default;items=;ice=;ccode=;sz=160x600;u=i_6787138 667475648504|m_314657;;dcopt=ist;tile=1;eb_trk=314 657;ord=1434033434920;

These are from the page-load of www.jetblue.com:
http://2784362.fls.doubleclick.net/activityi;src=2784362;type=stand891;cat=jetbl326;o rd=4993615503;prd=
http://4816491.fls.doubleclick.net/activityi;src=4816491;type=invmedia;cat=8d6r2ipq;o rd=9063161534439.562;prd=

Any guidance/knowledge on how to get around this would be appreciated.

Thank you.

06-12-2015, 09:29 AM
it sounds like the Disconnect software is changing the mimetype of the advertising URLs and Internet Explorer is trying to download them. Can you please try disabling click monitoring on the DownloadStudio toolbar in Internet Explorer to see if Internet Explorer prompts you to download the files?