View Full Version : How long typically for log analysis?
pvanosta
11-06-2010, 10:43 AM
I submitted logs for review to cust. svc. yesterday.
I was just wondering when I should expect feedback / analysis.
Thanks.
RMerlin
11-06-2010, 03:25 PM
They usually answer back within 24 hours. However, keep in mind that their are in Australia (so, 12-14 hours ahead of North America), and they are closed on the weekend. I'd expect them to get back to you on Monday unless there's a special issue.
Yes, and sometimes it also takes longer because there are more issues in the queue or some issues take a long time to resolve. Thanks for your patience!
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