No subtitles in Samsung TV 2015 series

[kimh]

Hi

I have just bought an new Samsung smart TV - UE48JU7505

The video streams fine to the TV - but there is no way I can get the SRT sub to work (same name - same folder)

Ive been using Mezzmo with succes regarding old Samsung and Panasonic models. But this new one is giving me a hard time.
I cant either find a "2015" Samsung model profile when Im trying alter the settings in Mezzmo. (it finds the TV as a C series)

Hope someone can help me - that would help a lot.

Thanks in advance

[Peter]

Hi,
we have a new Samsung J profile that will help to get the subtitles working, please send an email to support [at] conceiva [dot] com and we can send you the profile.