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Santa
11-16-2010, 03:06 PM
Hello, I’m very happy with your product, but I have one problem to solve. Streaming of photos works well almost for all my folders except one where located 946 photos (3456x5184). My Samsung C is failed to open it every time. Is it possible to fix this somehow (except to divide this folder to subfolders)?

Adric
11-16-2010, 03:11 PM
Hello,
Can you please turn on logging. The instructions are on this thread. http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging
Then browse to the folder with all the photos and once that fails stop the server and send us the logs to support @ conceiva (dot) com
We will then investigate your problem.

Santa
11-16-2010, 07:57 PM
Have done. Please see your mail.

Santa
11-18-2010, 06:47 AM
I may confirm the last patch, what was provided by the Concevia Staff, has solved the issue.
Thank you for the quick support!

marika44
11-18-2010, 07:37 AM
I may confirm the last patch, what was provided by the Concevia Staff, has solved the issue.
Thank you for the quick support!

i have the same problem with my samsung bd-c5500...
how can I receive the patch to solve the issue ?

Paul
11-18-2010, 08:36 AM
i have the same problem with my samsung bd-c5500...
how can I receive the patch to solve the issue ?
Please send a message to support (at) conceiva (dot) com