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Rick1488
06-08-2016, 04:34 PM
Hello,

I'm really loving Mezzmo 5 especially the fast-forward and rewind support, but I can't seem to figure out while streaming on the xbox one I'm seeing my video folder twice.

I doubt it's a bug I think I'm the cause when I was tweaking Mezzmo to fit my needs I may of inadvertently done it.

I'd really appreciate some help on where I went wrong?


Thank you!

Paul
06-08-2016, 05:53 PM
Glad you like Mezzmo v5.0 :).

Regarding your duplicate folder, do you see it in Mezzmo (Windows) app as well?

Rick1488
06-08-2016, 06:51 PM
No I don't see duplicate folders in Mezzmo app.

To be honest Mezzmo was displayed correctly before I had to go and tweak it.. I got everything the way I want it now besides the duplicate video folders.

Very sad :(

Paul
06-08-2016, 07:11 PM
That's OK. We'll know what's happening when we see a set of logs. Turn on logging in Mezzmo (see http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging) and restart your Mezzmo server. Now reproduce the duplicate folders on your Xbox One. Once reproduced, stop your Mezzmo server and exit Mezzmo (Windows) app. Zip up all the logs and email them to us at support [at] conceiva [dot] com for analysis.

Rick1488
06-08-2016, 07:22 PM
I really appreciate the awesome support.. I just sent the logs to yeah.

Thanks!

Paul
06-09-2016, 07:04 AM
Thanks - got your logs. We'll report back via email after we analyze them.