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View Full Version : v5.0.4.0 issue



joe33067
06-16-2016, 05:02 AM
Over the past couple of days, I have noticed my media server (the mezzmo service) restarting on it's own (sometimes even in the middle of watching a movie).

So I have turned on logging try and capture anything useful.

What I want to know is, if the service restarts and I'm not around to see it, will the logs stop logging once an error happens?

Oh, one other point, the windows service recovery options are set to restart the service upon failure .... should I change that to "do nothing" ?

Paul
06-16-2016, 08:08 AM
Thanks for capturing the logs. We definitely want to see what's happening & fix this problem. The logs will stop logging when the Mezzmo server is stopped. When the Mezzmo server is restarted, a new log file is created (the old one remains on disk in in the same folder). When the problem occurs, zip up the logs and email them to us at support [at] conceiva [dot] com. You can leave your recovery options as they are.

joe33067
06-16-2016, 12:17 PM
Thanks for the info Paul. Soon as I get an abend I'll email it to your team.