What device profile do I need?

[Ritterby]

I have a Samsung UN55KS8000FXZA. Series 8 2016.

Thanks in advance!

[Paul]

I suggest you try the "Samsung J" device profile.

We're also happy to create a Samsung K-series device profile for you to try. To do this, we'll need a few things from you:


A list of the video, music, photo & subtitle formats that your TV model supports. See your TV's documentation or product web site.
A set of Mezzmo logs. Turn on logging (see http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging) and restart your Mezzmo server. Connect to Mezzmo server from your TV and browse some folders/playlists and try to play some files. Then stop your Mezzmo server and exit Mezzmo (Windows) app. Zip up all the logs.

Email all information to us at support [at] conceiva [dot] com & we'll create the new device profile for you to try.