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pepitaronderos
07-03-2016, 03:33 AM
I have the same problem than other users, I got the last version and the program started crashing, is impossible to watch a movie. I don't have problems with my internet connection. I can use Netflix from the same device and the streaming is working good.

I also tried uninstalling the program, downloading the last version from the page and got exactly the same error in all my devices.

I recorded the logs, where should I send you???.

Paul
07-04-2016, 11:01 AM
Please upload the crash dump files to a filesharing site like Google Drive, Dropbox, OneDrive, etc. and then email the download links to us at support [at] conceiva [dot] com.

Steve
09-22-2016, 02:35 PM
Have this been resolved? Same problem as above. Just want to know how to fix the issue.



Please upload the crash dump files to a filesharing site like Google Drive, Dropbox, OneDrive, etc. and then email the download links to us at support [at] conceiva [dot] com.

Peter
09-22-2016, 02:45 PM
Hi Steve,
please send an email to support [at] conceiva [dot] com and we can send you the patch. Please also send us the crash report so we can see if it is the same issue.