Strange Path Issue

[ftanner]

I am changing my path locations from local USB drives to a NAS and have the appropriate folders shared out and mapped. So far I have done just two of them.

In the Mezzmo GUI, I changed the paths in the playlists, and can browse to them in the GUI just fine. I can even open a video file from within the GUI and it plays with VLC just fine when I right click and select Play. However, on my devices (including the Mezzmo web interface) there are no playable files visible in the changed playlists. Play To does not appear to work. I have re-started the Mezzmo service.

The shared folders have my service account, which the Mezmo service is also running as, with Full Control to the folder, and I have checked a couple of files. The Mezzmo service account also has Full Control on the files.

Do you have any ideas or am I just going to have to delete the playlists and start from scratch?

Thank you.

[Peter]

Hi,
when the Mezzmo server runs as a service it has limited permissions and this can result in it not being able to open files or browse folders. Please see http://www.mezzmo.com/wiki/doku.php?id=access_permissions for information on how to configure the service so that it can access the files.

[ftanner]

Hi,
when the Mezzmo server runs as a service it has limited permissions and this can result in it not being able to open files or browse folders. Please see http://www.mezzmo.com/wiki/doku.php?id=access_permissions for information on how to configure the service so that it can access the files.

I already said that the service account has Full Control on the shares, folders, and files. In fact, I stay logged into the machine using the exact same account that I use for a service account, and did the file copies with the same account, so I know for a fact that it's not a service account perms related issue.

Any other ideas?

[Peter]

Please enable diagnostic logging http://www.mezzmo.com/wiki/doku.php?id=using_logging&s[]=diagnostic then after restarting your Mezzmo media server try browsing to the playlist on a device then play a file and after it fails to play send the logs to support [at] conceiva [dot] com and we will investigate.