x264 not properly viewed on Panasaonic Viera TV

[RoRu]

Recently .x264 mkv-files doesnt show properly on a Panasonic Viera TV. It doesnt show them in 21:9 format. What happends before and after transcoding that the sides of the movie/serie are being cut away. (full screen instead of wide screen)
Also the fast forward option isnt working and subtitles doesnt work well. All this worked on a previous version of mezzmo.

Does anyone how too fix this problem? or is it a software fault in Mezzmo Pro 5.0.5.0?

Signed, RoRu

[Peter]

Hi,
it sounds like the picture settings on the TV have been set to zoom, can you please try pressing the option button on your remote control when playing the video to see if there are options to allow changing the way the TV displays the video so that you can set it to show as original? Mezzmo may be transcoding to burn in subtitles to the video and since the video is zoomed in they may be appearing off the bottom of the screen. If it was working on a previous version of Mezzmo please try disabling transcoding by going to 'Media Devices' and double-click your device in the list then on the Transcoding tab uncheck the box to 'Transcode incompatible files so that they can be played on the device' then try playing the file on the TV to see if it plays.

[RoRu]

Thanks!! TV setting was correct, Mezzmo transcoding was the problem. :)

[Peter]

Glad to hear the problem is resolved.