View Full Version : Early video stops using ROKU

12-29-2016, 01:04 PM
I am finding that some .mkv files (maybe others, too) seem to quit to the description page of ROKU several minutes before the end. Clicking Resume will play some more, sometimes all and sometimes 3-4 resumes are required to get to the end/credits. Everything plays to the end just fine if streaming directly through Mezzmo.


01-02-2017, 10:53 PM
I think I saw the same behavior a few nights ago. Roku 3 / Roku app / MP4 files, in my case.

01-03-2017, 05:02 PM
Please try using the Mezzmo Roku Beta Channel https://my.roku.com/add/MezzmoBeta to see if this works better. We have added some retries when an error occurs so that on the new 7.5 firmware if the error occurs because of the shorter timeout the Mezzmo Channel will retry loading the video from the server to continue playing without stopping.