Some mkv files play video and some others don't

[pdd-antonio]

Hi there,

I am having problems when streaming mkv files to my media player. Some mkv files play normally (no transcoding done) and some play sound but no video. I guess those that won't play are not supported by my media player and due to the device profile selected no transcoding happens. I am using a "bright-view cinematube" device profile, as proposed by Mezzmo when connecting, because my media player (OKI Soundbar 1G) is not supported. This is the FFmpeg information for two examples:

This first file doesn't play video (audio OK):

FFmpeg version SVN-r25446, Copyright (c) 2000-2010 the FFmpeg developers
built on Oct 12 2010 10:38:21 with gcc 4.4.2
configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-mingw32- --enable-static --disable-shared --enable-zlib --disable-ffprobe --disable-ffplay --prefix=/media/windows-share/ffmpeg --extra-cflags=-U__STRICT_ANSI__ --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect
libavutil 50.32. 3 / 50.32. 3
libavcore 0. 9. 1 / 0. 9. 1
libavcodec 52.92. 0 / 52.92. 0
libavformat 52.81. 0 / 52.81. 0
libavdevice 52. 2. 2 / 52. 2. 2
libavfilter 1.50. 1 / 1.50. 1
libswscale 0.12. 0 / 0.12. 0
[matroska,webm @ 0027cee0] max_analyze_duration reached
[matroska,webm @ 0027cee0] Estimating duration from bitrate, this may be inaccurate

Seems stream 0 codec frame rate differs from container frame rate: 47.95 (5994/125) -> 23.98 (24000/1001)
Input #0, matroska,webm, from 'C:\Users\Antonio\Videos\13Hrs\13Hrs.mkv':
Duration: 01:24:51.12, start: 0.000000, bitrate: 640 kb/s
Stream #0.0(eng): Video: h264, yuv420p, 1280x720, PAR 1:1 DAR 16:9, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc
Stream #0.1: Audio: ac3, 48000 Hz, 5.1, s16, 640 kb/s
Stream #0.2(rum): Subtitle: [0][0][0][0] / 0x0000
Metadata:
title : [Romana]
At least one output file must be specified


---> DB Level Info: 41


This second one, plays fine, both video and audio:

FFmpeg version SVN-r25446, Copyright (c) 2000-2010 the FFmpeg developers
built on Oct 12 2010 10:38:21 with gcc 4.4.2
configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-mingw32- --enable-static --disable-shared --enable-zlib --disable-ffprobe --disable-ffplay --prefix=/media/windows-share/ffmpeg --extra-cflags=-U__STRICT_ANSI__ --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect
libavutil 50.32. 3 / 50.32. 3
libavcore 0. 9. 1 / 0. 9. 1
libavcodec 52.92. 0 / 52.92. 0
libavformat 52.81. 0 / 52.81. 0
libavdevice 52. 2. 2 / 52. 2. 2
libavfilter 1.50. 1 / 1.50. 1
libswscale 0.12. 0 / 0.12. 0
[matroska,webm @ 002acef0] max_analyze_duration reached
[matroska,webm @ 002acef0] Estimating duration from bitrate, this may be inaccurate
Input #0, matroska,webm, from 'C:\Users\Antonio\Videos\How To Train Your Dragon\How to train your dragon.mkv':
Duration: 01:37:51.04, start: 0.000000, bitrate: 640 kb/s
Chapter #0.0: start 0.000000, end 519.811000
Metadata:
title : 00:00:00.000
Chapter #0.1: start 519.811000, end 691.983000
Metadata:
title : 00:08:39.811
Chapter #0.2: start 691.983000, end 911.035000
Metadata:
title : 00:11:31.983
Chapter #0.3: start 911.035000, end 1317.107000
Metadata:
title : 00:15:11.035
Chapter #0.4: start 1317.107000, end 1661.702000
Metadata:
title : 00:21:57.107
Chapter #0.5: start 1661.702000, end 1994.201000
Metadata:
title : 00:27:41.702
Chapter #0.6: start 1994.201000, end 2347.136000
Metadata:
title : 00:33:14.201
Chapter #0.7: start 2347.136000, end 2608.731000
Metadata:
title : 00:39:07.136
Chapter #0.8: start 2608.731000, end 2828.367000
Metadata:
title : 00:43:28.731
Chapter #0.9: start 2828.367000, end 2987.193000
Metadata:
title : 00:47:08.367
Chapter #0.10: start 2987.193000, end 3595.801000
Metadata:
title : 00:49:47.193
Chapter #0.11: start 3595.801000, end 3887.383000
Metadata:
title : 00:59:55.801
Chapter #0.12: start 3887.383000, end 4168.164000
Metadata:
title : 01:04:47.383
Chapter #0.13: start 4168.164000, end 4358.187000
Metadata:
title : 01:09:28.164
Chapter #0.14: start 4358.187000, end 5006.043000
Metadata:
title : 01:12:38.187
Chapter #0.15: start 5006.043000, end 5334.496000
Metadata:
title : 01:23:26.043
Chapter #0.16: start 5334.496000, end 5871.040000
Metadata:
title : 01:28:54.496
Stream #0.0(eng): Video: h264, yuv420p, 1280x544, PAR 1:1 DAR 40:17, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc
Stream #0.1(eng): Audio: ac3, 48000 Hz, 5.1, s16, 640 kb/s
Stream #0.2(eng): Subtitle: [0][0][0][0] / 0x0000
At least one output file must be specified


---> DB Level Info: 31


Is there anyway I can fix this using a specific device profile, forcing transcoding for that particular file or so?

Thanks a lot.
Antonio.

[Paul]

Can you please send us a message to support (at) conceiva (dot) com and we'll send you another device profile to try (it's not part of the currently released Mezzmo yet). We can also make a new device profile for your unit - to do that we need some logs, so can you please turn on logging (see this thread: http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging) then browse Mezzmo using your device and try to play one file. After that stop the server and send in the logs as well.

[pdd-antonio]

Can you please send us a message to support (at) conceiva (dot) com and we'll send you another device profile to try (it's not part of the currently released Mezzmo yet). We can also make a new device profile for your unit - to do that we need some logs, so can you please turn on logging (see this thread: http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging) then browse Mezzmo using your device and try to play one file. After that stop the server and send in the logs as well.

OK, thx. I will do so.
Antonio.

[pdd-antonio]

I have sent the log files to support@conceiva.com
Regards,
Antonio