5.1.2.0 issue with folders containing dots

[FranticOrange]

Hi there,

I recently installed the beta version due to issues with the Windows 10 Creators Update. Since then, the display name of a folder is messed up if it contains a dot.

For example, my TV series live in a folder called I:\Media\Series. When I open Mezzmo and expand the "Series" folder, both the Agents of S.H.I.E.L.D and 11.22.63 folders appear exactly as follows:

Agents of S.H.I.E.Lnts of S.H.I.E.L.D
11.22dia\Series\11.22.63

Note that the above are not typos, that's exactly how they appear. The logic seems to be that if the folder name contains at least one dot, it appears to be underlaying the full path name (i.e. including I:\Media\Series\), and then overlaying just the folder name but - only up to the last dot.

Note that folders without a dot in the name are displayed fine.

Is this something you're aware of or do you need me to help by supplying some more information?

Thank you,
FranticOrange.

[Edited to include attachment]

1041

[Peter]

Hi,
I have reproduced the problem here, we will investigate to see why this problem is occurring and fix it for the next beta update.

[Peter]

We have fixed the problem, please download the beta from http://www.conceiva.com/downloads/5120_Mezzmo-setup.exe and run the installer to repair your file set then try browsing the folder in Mezzmo.

[FranticOrange]

Thanks Peter - that did the trick. Many thanks for the quick turnaround.

I have a second question - for folders that have an apostrophe (e.g. Da Vinci's Demons), they display fine in Mezzmo on my PC but when displaying on my TV, they appear with &; in place of the apostrophe, i.e. Da Vinci&;s Demons. Is there any way I can fix this?

My TV is a Samsung UE43J5600.

Thanks again,
FranticOrange.

[Peter]

Mezzmo replaces apostrophes with ' so that when put in XML they do not cause problems. The TV should replace the ' with the apostrophe but it appears that this is not happening where it is just replacing the apos and leaving the & and ;. If you go to the properties of the file in Mezzmo does the title appear correctly?

[Hayden]

I have the same problem after the Win 10 64 bit Creators update. I just want to let you know that the beta file above cures the problem completely. Thank you.

[FranticOrange]

Thanks for the response Peter.

I'm away from home today but I'll check the answer to your question this evening. I recall from memory that it appears correct everywhere from within Mezzmo itself - it's just on the TV that the issue appears.

I'll confirm this later though.

[FranticOrange]

Mezzmo replaces apostrophes with ' so that when put in XML they do not cause problems. The TV should replace the ' with the apostrophe but it appears that this is not happening where it is just replacing the apos and leaving the & and ;. If you go to the properties of the file in Mezzmo does the title appear correctly?

Hi Peter.

Yes - I recalled correctly, all appears fine in Mezzmo. I've worked around the issue by using the alternative apostrophe character ` instead of the standard '. It doesn't get URL encoded so looks fine on the TV. It's not perfect but better than the &; that was being displayed.

Thank

[BlueCrane]

I seem to be getting the same sort of error when collecting metadata fromt the internet.
Recently I had to do a complete reinstall of Mezzmo and I recreated my library from scratch. But that didn't quite work out, as you can see.
1069

Movies and TV shows get mixed up and a lot of names still have the dots in it. All the episodes of Stranger Things are named "E001: Chapter One: The vanishing of Will Byers". A lot of movies aren't even recognized and are left in the "Folders" folder.

When I try to find the metadata manually, it doesn't get much better:
1070

See how Mezzmo mixes up the 2160p with an episode number and the dots aren't removed automatically from the search.

I did a full reinstall of Mezzmo, restarted my pc, checked for any left Conceiva/Mezzmo files or folders, all seemed clean. Installed latest Mezzmo (5.1.3.0) and did a new "Setup Your Mezzmo Library". Same result. Even movies that were previously detected fine are now messed up.

Anyone got a solution? Any help is much appreciated!

Kind regards,

-Blue

[Peter]

Hi,
can you please post a screenshot of your Metadata Retrieval Settings from the Video tab of the dialog so that we can see if you have 'Get text metadata from file path' enabled as this should parse the filename and remove dots and resolutions. http://www.mezzmo.com/wiki/doku.php?id=metadata_retrieval_settings#video_tab

[BlueCrane]

Hi Peter,

I do have this setting enabled, I have the default settings: 1074
It was the first thing I tried to edit when I first noticed the problem. Tried all different combinations, but no avail...

[Peter]

I tried here with a file named hacksaw.ridge.mp4 and the first time I added it this checkbox was off so when I checked the box I had to right-click on the file and select to Maintain File(s) and this updated the title correctly, can you please try this?

[BlueCrane]

I reproduced your situation; created a file 'hacksaw.ridge.mp4' from another file with the box unchecked in the option. Restarted Mezzmo, accessed the folder and it automatically found the file and didn't find any matching metadata, as expected. Maintained the file individually with the box checked in the Metadata Settings and it found a match: "The Soul of War: Making 'Hacksaw Ridge'". Which is of course not the right match.
If I then go to the properties of the file and click Get Online Video Metadata, the search box is "The Soul of War: Making 'Hacksaw Ridge' 2017". I can manually edit the search of course to "Hacksaw Ridge" and I get the perfect match, but that's not the supposed way, right?
I don't know what, but something is messed up here...

[Peter]

It looks to be due to the year being searched as 2017, the making was made in 2017 but the movie was released in 2016. If you search without the year then it finds hacksaw ridge correctly or if the date on the file is 2016.

[BlueCrane]

Yeah, makes sense, but the original file name is Hacksaw.Ridge.2016.2160p.UHD. And from that it makes it a tv show with episode number 216 (extracted from the 2160p probably).
Can it be that there is something wrong with my installation? I have installed Mezzmo several times now and the Win10 updates were alle done at some point last year, so can there be a conflict with that? Are there some leftovers in my system that are conflicting? Because this is just plain odd behaviour. Mezzmo used to run flawlessly and I used to have a perfect library.

[Paul]

We've fixed this issue so the 'Hacksaw.Ridge.2016.2160p.UHD' file is added correctly into your Mezzmo library. The fix will be included in the upcoming Mezzmo v5.2 release.

If you have other examples that are not treated correctly, then lest us know and we will test them here with the new release.