samsung ue65mu9000 UHD movies

[adeenreds]

Hi i downloaded 3 4k uhd movies and cant seem to play them on my ue65mu9000
i noticed in device settings it had device profile samsung c and the latest profile is k

any help anyone

cheers

[Peter]

Hi,
with the Samsung C profile the files will be transcoded due to the resolution, please try changing to the Samsung K profile which has resolution limits set for 4K videos.

[jwclack52]

Are there any newer profiles available for newer Samsungs (mine's a UN49MU6290)?

[Peter]

Hi,
the Samsung K profile should also work for your TV.