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stewart
09-19-2017, 04:34 PM
Hi is there a resion the direct links are disappearing (the ones on the web login under the video info) some times they are there and some times they are not??. I have checked everything in the server settings and it looks all good.

thanks

Peter
09-19-2017, 05:09 PM
Hi,
can you please post a screenshot so that we have a better idea of the problem?

stewart
09-19-2017, 05:18 PM
Hi,
can you please post a screenshot so that we have a better idea of the problem?


https://www.dropbox.com/s/vnu0lrvls10g2r7/directlink.png?dl=0 note where it says direct link missing this is where the direct link is meant to be and sometimes it shows and sometimes not.?

stewart
09-19-2017, 05:37 PM
Ok it looks like if i put the same port number as the server port into the remote port it now shows them up see https://www.dropbox.com/s/24ld3bz3xo4lfbb/Untitled1.png?dl=0 and this pic https://www.dropbox.com/s/kskitlqnokkkynj/Untitled3.png?dl=0 weird because it use to work with the remote port blank ????? or maybe its just now poped back and will soon disappear????

Peter
09-20-2017, 09:12 AM
Without the remote port set Mezzmo does not know which port to use for the remote link so this might be why it did not appear.

stewart
09-20-2017, 10:39 AM
ok cool ill keep an eye on it and see if it stays :). It use to work with out the remote port having anything in it so i guess it was defaulting to the same port as the server port. Not shore why i need it now as there has been no upgrades.