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jorge
11-02-2017, 06:55 AM
I am using a FireTV app, and my own server, all songs play but not artwork is downloaded. I'm thinking it has to do with the song structure. Can anyone please advise what if that is the case, if not , what am I doing wrong? thanks for any advice,

Peter
11-02-2017, 08:03 AM
The artwork is delivered by the server so if your server does not support artwork then it will not be shown in the app. Can you please tell us which server you are using?

jorge
11-03-2017, 12:47 AM
Thank you very much for your response. I’m using a 2T single drive “WDMyCloud Personal cloud storage” as a server connected to my network! Not sure why I can’t get the art work

Peter
11-03-2017, 08:57 AM
It looks like the WD MyCloud Personal cloud storage has a Twonky UPnP server, possibly you could try the fix at https://community.wd.com/t/mycloud-and-twonky-not-showing-thumbnails-on-tv/93839/19. If this does not work then it may be an issue with how the Mezzmo app is reading the item description.

jorge
11-04-2017, 01:18 AM
I appreciate the response, I’ll try that. Thanks again!