Audio playback stops with screensaver on Roku Premiere+

[tjaden]

Hi,

In the latest update to the Roku app, there is a screensaver feature (which is nice). However, it seems that it's stopping the audio playback of my playlist when it's activated. Is there a bug or is there a setting somewhere that I need to update?

Thanks,
TJ

[Peter]

Hi TJ,
I tested this here on our Roku 3 and the music continued playing when the screensaver was on, can you please tell us the model of Roku device you are using?

[Jason]

Hi,

In the latest update to the Roku app, there is a screensaver feature (which is nice). However, it seems that it's stopping the audio playback of my playlist when it's activated. Is there a bug or is there a setting somewhere that I need to update?

Thanks,
TJ

I recently bought a Roku TV (TCL 43in) and added Mezzmo. It is talking to my server and when playing music, it stops after approximately 4 songs. Usually during the 4'th song playing, the screensaver appears and when that happens, the next song will not play.

[Peter]

Do you see the Mezzmo screensaver or the default Roku screensaver? We had this issue a few years ago and added a screensaver in the Mezzmo app to allow the music to keep playing, possibly something has changed in recent Roku updates. We will update our MezzmoBeta channel with a change to prevent the screensaver turning on so you can try it out.

[Peter]

The beta channel has been updated. Please try installing https://my.roku.com/add/MezzmoBeta to see if the music keeps playing

[Jason]

Sorry for the delay... Looks like the screensaver was disabled but other than that... It's working great. How longer before I see this in the production release version of Mezzmo?

Great job folks!

Jason

[Peter]

Thanks for the confirmation, we will submit the new version to production release today.