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Pootle
03-18-2018, 05:30 AM
Hi,

I'm having come trouble with a number of films on my EX750B using the 2016 models UHD profile. The video plays fine, however I get a message saying "Audio format not supported"

I've had some success with the Panasonic 2011 models NTSC profile on these films, but then a bunch of others transcode at about 21fps. I have attached the FFmpeg details for one of the films for which audio won't play.

I suspect it because the Panasonic doesn't like DTS 7.1 audio? Is there a better profile available?

Thanks


FFmpeg info for film that DOESN'T work


ffmpeg version N-78742-gf477849 Copyright (c) 2000-2017 the FFmpeg developers
built with gcc 4.9.2 (GCC)
configuration: --arch=x86_64 --target-os=mingw32 --cross-prefix=x86_64-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl64 --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread -lstdc++' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc32/include --extra-ldflags=-L/home/peter/cc64/lib --pkg-config=pkg-config --pkg-config-flags=--static --disable-w32threads --enable-libvpx --enable-libvorbis --enable-libtheora --enable-libx265 --enable-cuda --enable-cuvid --enable-dxva2 --enable-libmfx --enable-nvenc --enable-gnutls --extra-libs='-lz -lnettle -lhogweed -lgmp -lidn -lws2_32 -lcrypt32'
libavutil 55. 74.100 / 55. 74.100
libavcodec 57.103.100 / 57.103.100
libavformat 57. 76.100 / 57. 76.100
libavdevice 57. 7.100 / 57. 7.100
libavfilter 6.100.100 / 6.100.100
libswscale 4. 7.102 / 4. 7.102
libswresample 2. 8.100 / 2. 8.100
Input #0, matroska,webm, from 'P:\ServerFolders\Videos\Marvel\Captain America First Avenger.mkv':
Metadata:
title : FROSTBITE_EU.Title800.BlurayRip
encoder : libebml v0.7.8 + libmatroska v0.8.1
creation_time : 2016-05-03T21:32:39.000000Z
Duration: 02:04:11.58, start: 0.000000, bitrate: 33699 kb/s
Chapter #0:0: start 0.000000, end 492.158000
Metadata:
title : (01)00:00:00:000
Chapter #0:1: start 492.158000, end 896.812000
Metadata:
title : (02)00:08:12:158
Chapter #0:2: start 896.812000, end 1461.543000
Metadata:
title : (03)00:14:56:812
Chapter #0:3: start 1461.543000, end 1839.128000
Metadata:
title : (04)00:24:21:543
Chapter #0:4: start 1839.128000, end 2319.859000
Metadata:
title : (05)00:30:39:128
Chapter #0:5: start 2319.859000, end 2752.166000
Metadata:
title : (06)00:38:39:859
Chapter #0:6: start 2752.166000, end 3118.156000
Metadata:
title : (07)00:45:52:166
Chapter #0:7: start 3118.156000, end 3475.638000
Metadata:
title : (08)00:51:58:156
Chapter #0:8: start 3475.638000, end 3839.293000
Metadata:
title : (09)00:57:55:638
Chapter #0:9: start 3839.293000, end 4342.588000
Metadata:
title : (10)01:03:59:293
Chapter #0:10: start 4342.588000, end 4750.662000
Metadata:
title : (11)01:12:22:588
Chapter #0:11: start 4750.662000, end 5307.051000
Metadata:
title : (12)01:19:10:662
Chapter #0:12: start 5307.051000, end 5633.002000
Metadata:
title : (13)01:28:27:051
Chapter #0:13: start 5633.002000, end 6140.342000
Metadata:
title : (14)01:33:53:002
Chapter #0:14: start 6140.342000, end 6645.055000
Metadata:
title : (15)01:42:20:342
Chapter #0:15: start 6645.055000, end 6826.319000
Metadata:
title : (16)01:50:45:055
Chapter #0:16: start 6826.319000, end 7451.360000
Metadata:
title : (17)01:53:46:319
Chapter #0:17: start 7451.360000, end 7451.584005
Metadata:
title : (18)02:04:11:360
Stream #0:0: Video: h264 (High), yuv420p(progressive), 1920x1080 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 48003.07 tbn, 47.95 tbc (default)
Stream #0:1(eng): Audio: dts (DTS-HD MA), 48000 Hz, 7.1, s32p (24 bit) (default)
At least one output file must be specified

<MEZZMO>: Child process ended with code: 109, ExitCode=1


---> DB Level Info: 41, 100
---> Frame rate: 23.98
---> Aspect ratio: 16:9 PAR=1:1
---> Duration: 02:04:11

Peter
03-19-2018, 11:35 AM
There is currently no limiting on the DTS codec in the profile, if other files with DTS audio do play without issue then you could edit the profile to add limits to the DTS:

<format id="dts">
<channels>2</channels>
<channels>6</channels>
</format>