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onepiece3d2y
04-22-2018, 02:00 PM
Just playing around with Mezzmo and was very impressed. Managed to rip and covert 3 movies in quick time and Mezzmo happily streamed them to my Sony 32W5710. Then I did another DVD and Mezzmo, on the TV says "No File Found" even though it sees the file and shows a thumbnail and has all the file details on the TV. Tried changing the Device profile to another similar set in Mezzmo but no joy

Doesn't explain why it suddenly stopped finding new conversions. It still happily plays the ones I did before which is off. Tried different MKV converters with no joy. On the Mezzmo forum there is someone who was sent a need device profile but that didn't cure it. All the mks play on the desktop fine and through Mezzmo to ALC on the desktop. I have logged a support call but thought someone here may have come across it

Anyone any idea ?

Peter
04-23-2018, 09:14 AM
Hi,
can you please enable diagnostic logging http://www.mezzmo.com/wiki/doku.php?id=using_logging&s[]=diagnostic then after restarting your Mezzmo media server try playing the file on the TV again and then send us the logs support [at] conceiva [dot] com after it fails to play so we can investigate.