x265 not play in LG TV

[fly2heaven]

hi
i have mezzmo 5.2.0.0 but x.265 video file cant play in tv LG 2015
plez help me
this is the video ffmpeg for example :
ffmpeg version 3.4.2 Copyright (c) 2000-2018 the FFmpeg developers
built with gcc 7.3.0 (GCC)
configuration: --enable-gpl --enable-version3 --enable-sdl2 --enable-bzlib --enable-fontconfig --enable-gnutls --enable-iconv --enable-libass --enable-libbluray --enable-libfreetype --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-libopus --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libtheora --enable-libtwolame --enable-libvpx --enable-libwavpack --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxml2 --enable-libzimg --enable-lzma --enable-zlib --enable-gmp --enable-libvidstab --enable-libvorbis --enable-libvo-amrwbenc --enable-libmysofa --enable-libspeex --enable-libxvid --enable-libmfx --enable-cuda --enable-cuvid --enable-d3d11va --enable-nvenc --enable-dxva2 --enable-avisynth
libavutil 55. 78.100 / 55. 78.100
libavcodec 57.107.100 / 57.107.100
libavformat 57. 83.100 / 57. 83.100
libavdevice 57. 10.100 / 57. 10.100
libavfilter 6.107.100 / 6.107.100
libswscale 4. 8.100 / 4. 8.100
libswresample 2. 9.100 / 2. 9.100
libpostproc 54. 7.100 / 54. 7.100
Input #0, matroska,webm, from 'D:\FILMs\Upgrade.2018.mkv':
Metadata:
encoder : libebml v0.7.7 + libmatroska v0.8.1
creation_time : 2018-09-28T17:08:32.000000Z
Duration: 01:39:54.53, start: 0.000000, bitrate: 1928 kb/s
Stream #0:0: Video: hevc (Main), yuv420p(tv), 1920x808, SAR 1:1 DAR 240:101, 23.98 fps, 23.98 tbr, 1k tbn, 23.98 tbc (default)
Stream #0:1(eng): Audio: aac (HE-AAC), 48000 Hz, 5.1, fltp (default)
Metadata:
BPS : 213086
BPS-eng : 213086
DURATION : 01:39:54.411000000
DURATION-eng : 01:39:54.411000000
NUMBER_OF_FRAMES: 140494
NUMBER_OF_FRAMES-eng: 140494
NUMBER_OF_BYTES : 159666014
NUMBER_OF_BYTES-eng: 159666014
_STATISTICS_WRITING_APP: mkvmerge v23.0.0 ('The Bride Said No') 64-bit
_STATISTICS_WRITING_APP-eng: mkvmerge v23.0.0 ('The Bride Said No') 64-bit
_STATISTICS_WRITING_DATE_UTC: 2018-08-16 19:54:34
_STATISTICS_WRITING_DATE_UTC-eng: 2018-08-16 19:54:34
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:2(per): Subtitle: subrip (default)
At least one output file must be specified

<MEZZMO>: Child process ended with code: 109, ExitCode=1


---> DB Level Info: 120, 1
---> Frame rate: 23.98
---> Aspect ratio: 240:101 PAR=1:1
---> Duration: 01:39:54

[Peter]

It could be that Mezzmo is transcoding the file but it is going too slowly, can you please tell us which device profile is selected for the TV in 'Media Devices' in Mezzmo?

[fly2heaven]

It could be that Mezzmo is transcoding the file but it is going too slowly, can you please tell us which device profile is selected for the TV in 'Media Devices' in Mezzmo?
tv lg 2015

and its very interesting that when i used PLEX app at same file it's ok in tv and play very well!!!!

[jbinkley60]

You can try turning off transcoding for your TV in the Media Devices settings and then try playing your file. If it plays then the TV will support h.265 natively without transcoding and then it is a profile setting adjustment need.

[Peter]

The LG TV 2015 profile does not have hevc support for mkv containers, you can try using the LG TV (Ultra HD) profile to test if the file plays.