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Santa
12-16-2018, 02:06 AM
Hello,

please, have a look a couple files what Mezzmo doesn't want to play on my TV

P.S. with all respect, the soft is a kinda piece of shit lately, from 5 files what I uploaded to the server it played just 2. I'm absolutely disappointed with such quality.

Peter
12-17-2018, 09:16 AM
The error indicates that transcoding is failing due to ffmpeg not being able to parse the parameters passed to it, the version of ffmpeg you are using is not the one included with Mezzmo so you should try going to Transcoding Settings in Mezzmo and change the folder for ffmpeg to the ffmpeg64 or ffmpeg32 folder in the location where you installed Mezzmo. We have only tested with the version of ffmpeg included with Mezzmo so using newer versions can result in the transcoding failing and files not playing.

Santa
12-20-2018, 03:22 AM
Hello,
you are right, I've reinstalled Mezzmo and files are started transcoding. Except one, it's run perfectly well when starting from the beginning, but stop to work if I try to rewind it - 1172

Peter
12-20-2018, 08:59 AM
The section of the log doesn't really tell us anything, can you please send the full log to support [at] conceiva [dot] com so we can investigate?

Santa
12-21-2018, 02:01 AM
The log directory is attached - 1173. I've also sent it to the mail defined above

Peter
12-21-2018, 08:55 AM
the logs show that the TV does not issue a range request but requests the file from the beginning so rewinding may not work because of this. You can try editing the device profile LGTV2015.prf, open the file in your device profiles folder (see this thread for its location: http://forum.conceiva.com/showthread.php/467-FAQ-Where-are-device-profiles-located) and look for contentlength="4", change this to contentlength="5" then save the file and restart your Mezzmo media server and try streaming the file and rewinding. The value 5 tells Mezzmo to use different headers in the response and will include a range header.

Santa
12-21-2018, 11:37 PM
Unfortunately, it didn't help - 1174

Peter
12-24-2018, 08:57 AM
There is no range header in the response, did you restart the Mezzmo server after making the change?