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View Full Version : Mezzmo not showing files on Samsung TVs



plazaro63
01-04-2019, 10:33 PM
Hi,
Mezzmo has been working fine all this time on my Samsung 55 and 65 inch TV but suddenly it stops working. It doesn't display the video files but I kept getting "request can not be completed" message.

Peter
01-07-2019, 09:25 AM
Hi,
please check on your PC to make sure that the Mezzmo server is still running, if it is not then try starting the server. If it is running try stopping then starting the server.

plazaro63
01-07-2019, 07:13 PM
Hi,
please check on your PC to make sure that the Mezzmo server is still running, if it is not then try starting the server. If it is running try stopping then starting the server.

Tried that many times, as well as restarting the PC to no avail.

Peter
01-08-2019, 09:08 AM
It may be a problem with the file source rather than the connection to the server, please enable diagnostic logging http://www.mezzmo.com/wiki/doku.php?id=using_logging&s[]=diagnostic then after restarting your Mezzmo media server try streaming the file to the device and then after the error appears send the logs to support [at] conceiva [dot] com

plazaro63
01-12-2019, 06:06 PM
It may be a problem with the file source rather than the connection to the server, please enable diagnostic logging http://www.mezzmo.com/wiki/doku.php?id=using_logging&s[]=diagnostic then after restarting your Mezzmo media server try streaming the file to the device and then after the error appears send the logs to support [at] conceiva [dot] com

Done...sent the email with log

Peter
01-14-2019, 09:14 AM
the log shows you are browsing photo files, Samsung TVs will not list photo files if you browse them using the video app on the TV. Try selecting the photo app on the TV then browse the files and they should be listed.