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dhovel
02-10-2019, 11:30 AM
I have two computers, each with Mezzmo Pro 5.2.0.0. One runs Windows 7, the other Windows 10. I can stream either one to the same Samsung QLED TV.

I have the same MP4 movie on both. When I stream it from the WIndows 7 machine, it plays fine. When I stream from the Windows 10 machine, I see a line saying,

{\an?}Chapter 2

underneath the letterboxed video after about 10 minutes. The chapter number changes over time. I know is chapter information in the MP4 meta-data, but I don't want it to be displayed.

To recap: Both Mezzmos are the 1) very same version; 2) playing the same file, 3) to the SAME TV, but they are doing it differently.

Help! Any ideas welcome! I really hate that intrusive display.

Peter
02-11-2019, 09:54 AM
Hi,
please check which device profile you have selected for the TV in 'Media Devices' in both Mezzmo installations. One of the Mezzmo servers may be burning subtitles into the video as it is being streamed so possibly you have transcoding disabled in the Mezzmo that does not show the text?