Samsung QE65Q82

[stefanos]

Did you release an update for share video to a Samsung QE65Q82 2019?

During the sharing of 4K video sometimes the video stops for buffering. The Tv is over a Gigabit network.

Thank,
Best Regards
Stefano

[Peter]

Hi Stefano,
there is no update for this issue, possibly the bitrate of the video is too high for the TV to decode the content fast enough or the network bandwidth is not capable of delivering the video fast enough. Please also check in the Transcoding tab of Mezzmo to see if the video is being transcoded while it is being streamed.

[stefanos]

No the video is not transcoded.
Please let me know how to solve this issue.

[Peter]

If the video is not transcoded then the problem is likely that the network bandwidth is not sufficient to stream the video fast enough for the device to be able to play it smoothly. 4k videos are often in the tens of gigabytes in size which requires a lot of bandwidth. Also the device may have problems decoding the video which can slow down decoding and result in buffering. One option is to pre-transcode the video in Mezzmo prior to playing it which should reduce the bitrate and allow playing it smoothly, see http://www.mezzmo.com/wiki/doku.php?id=pre-transcoding_files&s[]=pre&s[]=transcode

[stefanos]

Did you release an update for share video to a Samsung QE65Q82 2019?

During the sharing of 4K video sometimes the video stops for buffering. The Tv is over a Gigabit network.

Thank,
Best Regards
Stefano

Because there is no the profile for this Samsung TV QE65Q82 2019, which profile should be set?

[Peter]

You should use the Samsung N profile.