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I recently added som TV-series to Mezzmo. For one of the episodes Mezzmo doesn't find the online information and so this episode has no cover and no correct episode name.
The episode plays on my client (WD TV Live) but when I try to edit manually Mezzmo doesn't open the properties dialog for this episode. For all other episodes Mezzmo opens the properties dialog.
Please help.
Hi RHR,
That is quite strange. Right-click on the file in Mezzmo and click Properties. Does the Properties dialog display? If not, then we'd like to see a set of logs when this occurs. Turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and exit Mezzmo. Run Mezzmo again and try to display the Properties dialog as before. Next, right-click on the file and click 'Get FFmpeg Information'. Copy this information into an email for us. Exit Mezzmo and zip up all the logs and email that information (and the FFmpeg information) to us at support [at] conceiva [dot] com.
I've seen this happen for partially discovered items. Here's what works for me:
Shutdown and restart Mezzmo GUI
Run maintenance on the folder with the item
That should allow you to edit the properties but the title might contain the file extension.
Do a Get metadata for the item.
Jeff
This sounds alot like the "bug" that I've seen frequently where it thinks that the item, despite the file extension, is a folder, but you can't edit it. You have to go in and perform maintenance on the item itself to fix it. Like said above, you can perform maintenance on the whole folder if you choose to.
The steps I outline in this post should work to fix the issue.Quote:
Originally Posted by hasanbhai
Jeff