wrong aspect ratio

playing movies from mezzmo on a panasonic TXP50G20 the picture is filling the whole screen which gives a 'stretched' effect, i would prefer to have the black bars at the top and bottom but how can i fix this?

ive tried changing the aspect ratio from the tv but it wont change.

We have an updated device profile to fix that - please send a message to support (at) conceiva (dot) com and we'll send it out to you.

Hi guys, I have the same issue with my 42" g20, if the profile works can you please send it to me? david.edwards22 at gmail dot com

Can you please send in a message, so that we could further track it if it doesn't work and help you resolve the issue. Thanks :)

Hi,
I have just installed the trial version of you product for use with Panasonic Viera (TXP42GE) and the majority of video files played through Mezzmo has different aspect ratio than the original file (Mezzmo in preview panel shows correct ratio). Just wonder if you have managed to fix this issue?

We are working on this issue. We are currently backed up and will try to fix this issue by the end of this week.

Just noticed that aspect gets wrong usually with *.mkv files.

Please try the available patch and see if it'll help (if you haven't already). Send a message to support (at) conceiva (dot) com to get it.

Hi,
Just tried the patch. It does not work unfortunately.
Mezzmo scales the video to fill the tv screen - the issue is mainly with
mkv and wmv files.

We'll need the logs using the patch to see what's happening. Delete your transcoded files, clear out the logs, try playing one that shows up incorrectly and send in the logs to support again. Thanks!

I have the same issue with my TXP42G20, running Mezzmo 2.1.13.0, aspect ratio is correct when streaming through a PS3.

the patch "MezzmoMediaServer exe" patch dated Feb 8 2011 fixed the aspect for my Panasonic Viera
-- I now have 21:10 aspect

many thanks to Dennis, Adric and the team for their great support

looking forward to the February update

Hi, I have a LED LG TV 47inch LW95000.I use the latest version of mezzmo 2.7.1. I like when I play a video with aspect ratio 4.3 on TV it's only stretched from left and right and fills the screen. I try from TV but it have only two options real size and full screen but in full screen state I have black bars on the left and right, so I try other device profiles such as generic device ETC but I couldn't do that.So when I play a video with resolution 720*576 and aspect ratio 16.9 on TV it's played with aspect ratio 4.3 that its wrong aspect ratio. please help me.
Thank you.

See our reply to your other post - http://forum.conceiva.com/showthread...1385#post21385
(No need to double-post - we'll find your posts and answer them quickly ;))