Many thanks, Erik. We'll look into this now & fix it.
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Many thanks, Erik. We'll look into this now & fix it.
Ok .
I have re-installed Mezzmo 2.6.1 and re-created all databases. I've added Video files only from my NAS and have run maintenance and done some manual property changes (e.g. apply Genre change). So far all files are showing up one time only i.e. no duplicates.
I'll keep prodding and poking it with my pointed stick
Bodders
Many thanks for the testing & feedback, Bodders. Interesting that Erik can reproduce the problem whereas you cannot (as yet). We'll test it here also to try to reproduce the duplication.
I have as bodders re-installed V2.6.1 added my video folders to the library.
When I then go into 'All video files' every thing looks ok.
But when I then go into a sub folder stutus shows 'getting video thumbnails' for the files in this folder.
And when I then go back to 'All video files' the files from this folder is now duplicated.
And this will happen for every sub folder I go into.
can it have something to do with it is the drives root (H:\ and I:\) I have added to the library
and on these drives I have a nummer of subfolders where the video files are placed.
Erik
Thanks for the additional information, Erik. We'll try to replicate your workflow here so we can see them same problem.
Have upgraded to 2.6.2 and then tried to repeat Erik's steps. Still no duplicates.
Bodders
Thanks for the feedback, Bodders. It's appreciated. We are still to replicate Erik's problem - but will continue trying next week. We'd like to fix it.
I have reinstalled to 2.6.2 and done same task as before no change, duplicates is still there.
I am running Mezzmo on Windows XP pro SP3.
Erik
Hi Erik,
Can you reproduce the issue again, but this time, turn on logging beforehand? That will help us understand why you are getting this duplication, but not the majority of other Mezzmo users. Turn on logging (see http://forum.conceiva.com/showthread...nostic-logging). Stop your Mezzmo server and exit Mezzmo. Restart Mezzmo again. Add your files, maintain your files, etc. to reproduce the problem. Once reproduced, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and send them to us at support [at] conceiva [dot] com.
Good news - the duplicates issues has been fixed. There is a patch available now for any user that has duplicates in the Mezzmo library. The fix will also be included in the next upcoming Mezzmo release.
Erik has tested the patch and confirmed that is is working for him (i.e. no more duplicates).