Hi i downloaded 3 4k uhd movies and cant seem to play them on my ue65mu9000
i noticed in device settings it had device profile samsung c and the latest profile is k
any help anyone
cheers
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Hi i downloaded 3 4k uhd movies and cant seem to play them on my ue65mu9000
i noticed in device settings it had device profile samsung c and the latest profile is k
any help anyone
cheers
Hi,
with the Samsung C profile the files will be transcoded due to the resolution, please try changing to the Samsung K profile which has resolution limits set for 4K videos.
Are there any newer profiles available for newer Samsungs (mine's a UN49MU6290)?
Hi,
the Samsung K profile should also work for your TV.