I have sent. Thanks for your help.
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I have sent. Thanks for your help.
Thanks - got your logs. We analyse them shortly & report back via email.
That seemed to work for that video and other iPhone originated movies. But as before, when I go back and try to play MP4 movies (created on a camcorder per se), it will not show. I'm unable to get video or audio in that case; it does not load at all. Would you like me to send another log in that particular case as previous.
Yes - please email us a new set of logs when the MP4 movies don't play.