Have just upgraded to V.3 but everytime it starts the media server crashes. I have attached the dump file it creates.
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Have just upgraded to V.3 but everytime it starts the media server crashes. I have attached the dump file it creates.
i've had the problem that the install didn't put files in the deviceprofiles folder. have a look at C:\ProgramData\Conceiva\Mezzmo\DeviceProfiles and check if there are files. if it's empty do a repair install. you can find the setup package under C:\Program Files (x86)\Mezzmo\auTemp or C:\Program Files\Mezzmo\auTemp.
Thanks for that fastbuck that worked a treat.
Excellent troubleshooting, fastbuck.
If any other users get this problem, I recommend downloading the full installer from http://www.conceiva.com/downloads. Close Mezzmo and Mezzmo server is they are running and then run the installer. Choose to do a Repair and that will ensure that the full file set is installed into the correct locations.