hi, excuse me,
I've added a lot of library folder, but the task has stopped in the middle.
In library management function, it is not possible to not get the video information?
Skip the function of some?
wait a 1hr.
"ビデオサムネイルを取得中" stopped.
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hi, excuse me,
I've added a lot of library folder, but the task has stopped in the middle.
In library management function, it is not possible to not get the video information?
Skip the function of some?
wait a 1hr.
"ビデオサムネイルを取得中" stopped.
It's best we see a set of logs. Turn on logging in Mezzmo (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server (if running). Exit Mezzmo app and then start it again. Wait for 10 minutes and then stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com for analysis.
The size of the log is too large. . 250MB
To perform the log clear once?
You can clear the logs using the Options dialog (Logging page). Then exit Mezzmo app and start it again. Wait for 5-10 minutes and then exit Mezzmo app again. Zip up the log files and email the ZIP file to us at support [at] conceiva [dot] com.