Since I upgraded to version 5, the folders are not showing on my 65 inch Samsung. It just shows blank screen.
Also, since the latest version, when I select Video, it shows both Photos and Videos.
Please help urgently!!
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Since I upgraded to version 5, the folders are not showing on my 65 inch Samsung. It just shows blank screen.
Also, since the latest version, when I select Video, it shows both Photos and Videos.
Please help urgently!!
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Attaching some screenshots
Sorry for the problems. It's best we see a set of logs. Turn on logging in Mezzmo (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Reproduce the empty folders/playlists Samsung TV and then stop your Mezzmo server and exit Mezzmo (Windows) app. Zip up all the logs and email them to us at support [at] conceiva [dot] com.
Paul, I have just sent the log. FYI...I also have another Samsung TV UA55ES8000M that did not have any problem with Mezzmo 5.
OK - thanks. After we analyze the logs, we'll report back via email.
Thanks Paul. It was the sorting option. I have changed it back to sort by 'Folders' and all seem good.
Glad you are back up and running again :).