LG TV w/ transcoded audio - lose ability to restart where playback stopped

Today is my first day of mezzmo trial. I like the product so far - but I'm facing one major issue. I am using it to connect to an LG 3D TV - 47LW5700. I'm playing an mkv file with DTS audio. I'm using the profile "LG TV". LG TVs don't have an ability to playback DTS audio - so Mezzmo transcodes the audio (with transcoding turned on - there's no audio with transcoding off). So, normal playback with transcoded audio on works - however, if I stop the playback and start it again - it always starts from the beginning. If I have transcoding off (so - no audio) - if I stop the playback and start it again - I get a dialog box with the question - do you want to resume the playback from last time - and I'm able to resume the playback from where I left off. This is a fairly significant issue - as I will likely not watch a movie in one sitting - and the ability to resume playback from where I left off is somewhat significant. Please let me know if I'm doing something wrong - if something needs to be updated - or is this just a limitation with transcoding. Thanks for your help.

Unfortunately, this is a limitation of your LG TV's firmware. Whilst a file is transcoding, its size is changing (growing). Mezzmo tells your TV about this whenever your TV request information/data about the file but your TV does not like it and instead of letting you resume where you paused, it goes back to the start of the file (probably for safety, since it got confused). Many DLNA devices do let you resume playing a transcoding file, but some do not - like your LG TV.

With this in mind, we have just developed a new "pre-transcoding" feature that lets you transcode your files before you stream them. So you will not have this issue if you pre-transcode your files before playing them. The new version of Mezzmo will be released in the next 1-2 days and will be a free upgrade for all registered users.

Just an update - Mezzmo v2.5 has been released and it includes the 'pre-transcoding' features that we mentioned as a solution in this thread.

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Originally Posted by Paul

Just an update - Mezzmo v2.5 has been released and it includes the 'pre-transcoding' features that we mentioned as a solution in this thread.

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Question on the pre-transcoding - in a case like this - only the audio needs to be transcoded and not the video. Does the pre-transcoding feature transcode just the audio (which would be much faster) or both audio & video?

Pre-transcoding acts in the same way as normal transcoding, so it'll check the device profile and your file and if remuxing can be done (e.g. only audio transcoded), then yes, it'll only remux the file. This can be overridden as well, so you could force a full transcode (there's a setting for that in the pre-transcoding dialog).