Metadata and covers only grabbed automatically from internet if English selected

Hi there,

I am having an issue, I can only get the library to update automatically, both covers and metadata files if "en" is selected as lenguaje.
I can update manually using "es" but only manually, file by file.
Also, how could i update a series that has a different tittle in spanish, for example, "once upon a time" is "erase una vez" in spanish, mezzmo does not find anything (automatically) for "erase una vez" but it does manually.

Any ideas?

Thanks and regards,

Thanks for reporting this. We'll test this now and fix it if necessary.

There is the same problem for Russian "ru" in the current version (4.1.3.0)

Let us know more details (what you are doing step-by-step - include screenshot if necessary) and we'll reproduce the problem here & fix it.

Perform the following settings:
Tools -> Options -> Retrieving Metadata -> Metadate Retrieval Setting
Set checkbox: Get text and artwork metadata from internet web sites
Set language: ru

Or:
Maintain Library -> Metadate Retrieval Setting
Set checkbox: Get text and artwork metadata from internet web sites
Set language: ru

After a complete update of the library all the information received from the Internet appears only in English.

Attachment 818

Titles in English:

Attachment 819

Click Get Online Video Metadata, the following window appears:

Attachment 820

Click Search and receive information in Russian:

Attachment 821

After saving the titles in Russian:

Attachment 822

The information is not accepted in Russian automatically.

Thanks for the detailed notes and screenshots. We've reproduced the problem and fixed it. The fix will be included in the upcoming Mezzmo v5.0 - or you can email us now at support [at] conceiva [dot] com for a patch that includes the fix.