Sony Bravia TV problems

Hi,

I've been a long-time user of Mezzmo, primarily on my Samsung TV which unfortunately died and so I bought a Sony Bravia TV instead.

I've been having issues for a while with this TV when I'm streaming. The main issue is where I cannot see what is in my folder that I have added to the library. If I AM able to see the file, it doesn't play it anyway. There is at times a message to "please try again later!" from my TV. The only way I can get a file to work is to use one of your playlists that is included (Movies, Recently Added etc.) but even then it's a bit hit and miss with some unable to play. The other work around for this is for me to push the video file directly from my computer. It's a bit strange that I can do this for ANY of my video files from mezzmo yet when I try to do it from my TV, more often than not it doesn't work.

I would like to get Mezzmo working again using only the folder that I have added and not have to go through the ones that are already there by default. I'm not even 100% on which profile I need to use as I seem to fall into several. My TV is the sony bravia kdl43w755c which is an android tv. Do I use the Sony Bravia KDL W, Sony Google TV or Sony Bravia KDL 2014? Also, updating the database does not get rid of old folders that I have removed from the library. They seem to linger on the menu on my TV forever which is quite annoying (for a supposed smart TV!)

I have found myself using serviio more and more as it doesn't have these issues and just works without changing any settings. Could someone please give me some help and advice?

Thanks

Hi luffy,

Assuming your files are stored on an external NAS, etc., it sounds like an access permissions issue where Mezzmo server (running as a Windows service under the Windows Local System account) cannot access the folders & files on the NAS. etc. We have an FAQ to fix this problem - http://forum.conceiva.com/showthread...r-home-network.

If that does not help, then it's best we see a set of logs. Turn on logging in Mezzmo (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Now reproduce the problems of browsing into your folders and playing files on your TV. When it fails, then stop your Mezzmo server and exit Mezzmo (Windows) app. Zip up all the logs and email them to us at support [at] conceiva [dot] com.